Error While Writing: Received Failure With Description 'failure'

gjs
Joined:: 2012-07-11
Posts:: 9

2013-01-31 17:10

I am using .Net component v5.1.3 with WinSCP 5.1.3, in a VB VS2010 project (though this issue does not seem to be related to .NET component – see last paragraph below). I am downloading files in a loop from a Linux Debian OpenSSH host with SFTP and get the following exception when executing session.GetFiles

General failure (server should provide error description). Error code: 4 Error message from server: Failure Request code: 5

Retries on the same file yield the same result. When I remove this file from the list of files to be downloaded the next newer file has the same problem.

I can use Filezilla Windows client to download all of the files without issue. Once I have used my program and WinSCP, and the failure has occurred, Filezilla can do the download but with the following errors in the log:

Status:   Starting download of /mnt/usb/20130105.sto Command:   get "20130105.sto" "C:\My cache\20130105.sto" Status:   remote:/mnt/usb/20130105.sto => local:C:\My cache\20130105.sto Error:   error while reading: received a short buffer from FXP_READ, but not at EOF Error:   File transfer failed after transferring 1,024,000 bytes in 1 second Status:   Starting download of /mnt/usb/20130105.sto Command:   reget "20130105.sto" "C:\My cache\20130105.sto" Status:   reget: restarting at file position 1155072 Status:   remote:/mnt/usb/20130105.sto => local:C:\My cache\20130105.sto Error:   error while reading: received a short buffer from FXP_READ, but not at EOF Error:   File transfer failed after transferring 937,984 bytes in 1 second Status:   Starting download of /mnt/usb/20130105.sto Command:   reget "20130105.sto" "C:\My cache\20130105.sto" Status:   reget: restarting at file position 2129920 Status:   remote:/mnt/usb/20130105.sto => local:C:\My cache\20130105.sto Error:   error while reading: received a short buffer from FXP_READ, but not at EOF Error:   File transfer failed after transferring 921,600 bytes in 1 second Status:   Starting download of /mnt/usb/20130105.sto Command:   reget "20130105.sto" "C:\My cache\20130105.sto" Status:   reget: restarting at file position 3198976 Status:   remote:/mnt/usb/20130105.sto => local:C:\My cache\20130105.sto Error:   error while reading: received a short buffer from FXP_READ, but not at EOF Error:   File transfer failed after transferring 802,816 bytes in 1 second Status:   Starting download of /mnt/usb/20130105.sto Command:   reget "20130105.sto" "C:\My cache\20130105.sto" Status:   reget: restarting at file position 4198400 Status:   remote:/mnt/usb/20130105.sto => local:C:\My cache\20130105.sto Status:   File transfer successful, transferred 1,114,112 bytes in 1 second

Trying to copy the same files with WinSCP Windows client yields the same error message as does using the .NET wrapper:

General failure (server should provide error description).
Error code: 4
Error message from server: Failure
Request code: 5

Can anyone suggest what is happening?

Thanks.

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 36,353
Location:: Prague, Czechia

2013-02-04

Please attach a full log file showing the problem (using the latest version of WinSCP).

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gjs
Joined:: 2012-07-11
Posts:: 9

2013-02-14 19:15

Please see session log attached. I cannot post the debug log as it is too big 1.3MB. Please let me know if you want me to email this.

Thanks.

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martin◆ Site Admin

2013-02-18

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gjs
Joined:: 2012-07-11
Posts:: 9

2013-02-18 09:52

Thanks for your reply, Martin. Unfortunately, none of the suggestions in the linked article reflect what I am doing, this is simply a download (no writing to server) and I am logged in with root account so permissions should not be a problem.

I am sure this is something wrong on the server, but the point is that FileZilla is able to cope with it and complete the download (using REGET), so is there anything I can try with WinSCP to replicate the FileZilla behaviour?

Thanks.

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martin◆ Site Admin

2013-02-18

The reget is FTP command. You are using SFTP with WinSCP. Maybe that's the difference.

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